Terms of Service

InspireLifeWear | www.inspirelifewear.com

Last updated: 22 October 2026

Welcome to InspireLifeWear. We want your shopping experience to be enjoyable, straightforward and secure.

These Terms of Service explain the conditions under which we sell products through our online store.

1. About InspireLifeWear

InspireLifeWear is an online retailer specialising in printed T-shirts, inspirational clothing and personalised apparel.

Our website is operated by:

Legal business name: [Insert legal business or proprietor name]

Trading name: InspireLifeWear

Business address: 

Customer service email:markgittens1@gmail.com

By purchasing from our store, you agree to these terms. Nothing in these terms affects your statutory consumer rights.

2. Our products

We offer ready-made designs and may offer personalised clothing that customers can customise using text, photographs, colours, fonts and other available design options.

We aim to provide accurate product descriptions, photographs, sizes, colours and prices.

Actual garment and print colours may vary slightly because of screen settings and manufacturing processes. This does not affect your rights if goods are faulty or materially different from their description.

3. Ordering and payment

All product prices are displayed in pounds sterling unless otherwise indicated.

Applicable taxes and delivery charges will be displayed before customers complete checkout.

After placing an order, customers will receive an email acknowledging it.

An order is accepted when we confirm acceptance or dispatch. If we cannot fulfil an order, we will notify the customer and refund any payment received for the unavailable goods.

Payments are processed through the secure payment methods offered at checkout.

4. Personalised products

Where personalisation is available, customers are responsible for checking the spelling, names, photographs, wording and other choices they submit.

We will provide available previews or design-confirmation options so customers can review their choices before ordering.

We aim to reproduce the approved design accurately within the stated manufacturing specifications.

Personalised items that are genuinely made to the customer's specifications or clearly personalised may be exempt from the statutory change-of-mind cancellation right. This exception will be explained before purchase where applicable.

Statutory rights concerning faulty, damaged or incorrectly described goods remain unaffected.

5. Customer-provided designs and photographs

Customers must have the necessary rights or permission to use any photographs, artwork, logos, text or other materials they submit.

Customers must not knowingly submit content that unlawfully infringes another person's intellectual property rights or violates applicable law.

Customers retain their rights to original materials they supply.

By submitting materials for personalisation, customers grant InspireLifeWear and its production partners the limited permission necessary to process, manufacture and fulfil their orders.

We may decline an order involving unlawful material and will handle any refund in accordance with applicable law.

6. Production and delivery

Many of our products are manufactured and dispatched through independent print-on-demand fulfilment partners.

Delivery charges and available delivery estimates will be provided before checkout.

We will make reasonable efforts to meet the stated delivery arrangements and will notify customers of significant delays.

Customers retain their statutory rights concerning late or undelivered goods.

We remain responsible to our customers for fulfilling their contracts, even where production or delivery is undertaken by a third-party supplier.

7. Returns, cancellations and refunds

Our separate Returns and Refunds Policy explains how customers can cancel eligible orders, return products and request refunds.

For most standard, non-personalised goods purchased online, customers have a statutory 14-day cancellation period beginning the day after delivery.

Genuinely personalised products may be exempt from this change-of-mind right.

These exceptions do not remove customers' rights if goods are faulty, damaged or not as described.

Please consult our Returns and Refunds Policy for further information.

8. Product quality and customer satisfaction

We want customers to be satisfied with both the shopping experience and the finished product.

If a product arrives damaged, incorrectly printed, faulty or materially different from its description, customers should contact us so we can arrange an appropriate remedy.

Nothing in these terms limits remedies available under the Consumer Rights Act 2015.

9. Intellectual property

The InspireLifeWear website, original product designs, photographs, branding and other original content may be protected by intellectual property law.

Customers may not reproduce our protected material for commercial use without appropriate permission.

This provision does not affect customers' ownership of original designs or photographs they submit.

10. Privacy and personal information

We process personal information in accordance with our published Privacy Policy.

Information provided during ordering is used for purposes such as payment processing, order fulfilment, delivery and customer support.

Our Privacy Policy explains further details, including relevant third-party service providers.

11. Website availability

We aim to keep our website accurate, accessible and operational.

Occasionally, services may be interrupted by maintenance, technical problems or circumstances beyond our reasonable control.

We will take reasonable steps to resolve such problems.

Nothing in these terms excludes liability that cannot lawfully be excluded.

12. Changes to these terms

We may update these Terms of Service as our business develops.

The terms applicable to an accepted order will not be changed retrospectively without an appropriate legal basis or agreement.

Updated terms will be published on our website.

13. Governing law

These terms are governed by the laws of England and Wales, subject to any mandatory consumer protections applying in the customer's place of residence.

Nothing in this section removes a consumer's right to bring proceedings in a court that has jurisdiction under applicable law.

14. Contact us

For questions about products, orders, delivery, returns or these terms, please contact InspireLifeWear using the customer service details published on our website.

Website: www.inspirelifewear.com

Email: inspirelifewear.shop@gmail.com

Business address: 

We aim to handle customer enquiries fairly, professionally and promptly.